Shipping Information & Return Policy
MediPK.com offers reliable shipping to ensure your order arrives safely and on time
Our Shipping Partners
USPS
UPS
FEDEX
DHL
EMS
Shipping Information
We offer reliable shipping to ensure your order arrives safely and on time. Orders are typically processed within 3 - 5 business days after payment is confirmed. Once your order ships, you'll receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination and do not include processing time.
Domestic Shipping
Standard and expedited shipping options are available. Delivery usually takes 3–7 business days after dispatch.
International Shipping
We ship to select international destinations. Delivery times and rates vary by country. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the customer.
Order Tracking & Issues
Order Tracking
Once your order ships, you'll receive a tracking number so you can follow your package every step of the way. You can also track your order through our Order Tracking Page.
Delays & Issues
While we do our best to meet estimated delivery times, delays may occur due to carrier issues, weather, or customs processing. If you experience any problems with your shipment, please contact our support team and we'll be happy to help.
Return & Exchange Policy
How to Initiate a Return
To initiate a return, please contact us at medipk.phmall@gmail.com with your order number and reason for return. Once your return is approved, you'll receive instructions on how to send the item back.
Return Conditions
- Items must be unused and in original packaging
- Returns accepted within 7 days of delivery
- Proof of purchase required
- Temperature-sensitive items cannot be returned
Refunds
After we receive and inspect your return, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 7 business days.
Need Assistance?
Our customer support team is here to help! Contact us at:
Email: medipk.phmall@gmail.com
Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)